Instant valuation
 

Landlords Guide

Protecting your investment whilst getting the best return!

Whether you’re a first time landlord or have plenty experience and properties under your belt, each letting journey can be different. 

We deal with a number of landlords looking to join the investment market, landlords with a single property or handful of properties to companies with large portfolios. 

Here’s a step by step guide in how we deal with your investment.

1. Valuation

Our Lettings Valuer at the time of the valuation will give you a price based on demand, recently let and available property located within a short distance to your investment. This will be backed by research and data available to us.

2. Preparation

When the time is right and you decide to use Stones Property to market your home, photos, measurements and a floor plan will be taken and created at a time suitable to you within office operating hours anytime during the 6 days a week we are open.

3. Documents

Being a landlord you will have to ensure you have all the right certifications in place before the property is advertised and once the tenant moves in.

By law we are unable to advertise your property unless there is a valid EPC – Energy performance certificate. This was introduced in 2007 and an EPC is valid for 10 years. If however changes have been made to the property (heating, insulation etc) then a new EPC will have to be created. This of course should have a better impact on your rating as usually the property will have been updated.

The minimum EPC rating to rent a property is band E. If your property falls beneath this, certain changes will have to be made to bring the rating up. 

If your property has gas, then a gas safety certificate will need to be done just before moving. It’s always best not leaving things to the last minute, so we recommend this is done during the time of advertising.

Electrical certificates are now mandatory as of 2020 and on all renewal of tenancies as of 2021. Typically an electrical certificate is valid between 3 or 5 years based on the engineer’s judgement.

4. Advertise

Thereafter the property will be uploaded onto our high tech software which will feed all the information onto our website, Rightmove, Zoopla, Prime Location and other nationwide portals.

5. Enquiries

Our Lettings Negotiators will qualify all enquiries, obtain personal information and if satisfied, will book in a viewing into your property.

6. Confirmation

All viewings are accompanied by a member of staff during office hours, with confirmation requested every morning in order to limit cancellations on the day of the viewing.

7. Appointments

Our team will show your property around answering any questions the prospective tenants may have according to government guidelines.

8. Feedback

All viewings are followed up in the morning with viewing feedback given to you once received.

9. Offers

All offers are negotiated on your behalf and once an offer has been accepted, we look to seek documentation and IDs for full referencing.

10. Service

We offer 3 different types of service:

Introduction Only

Once we find you a suitable prospective tenant, we ask them to commit by paying a monetary deposit (no more than a 1 week holding deposit by law) and a list of documents ready for referencing. We will then credit check the tenants and a decision will be made based on credit score, income, employment and tenant history.

Thereafter once all the due diligence has been completed, on the day of move in we will inform the local authority and all utility suppliers of meter reads and tenants details.

Rent Collection

Our most popular package, we include everything within the Introduction Only package as well as collecting the rent on your behalf and sending this over to your desired account.

We have different methods available to tenants for rent payments including credit and debit card payments.

Fully Managed

Our highest level package includes everything from Introduction Only and Rent Collection services. This further includes no call out charges from our engineers, property inspections, dealing with 3rd parties including insurance companies, accountants and surveyors. 

11. Collection of Documents

We will look to obtain all certificates and related paperwork to your property to keep on file and distribute copies to your tenants. We also have to provide by law the ‘How to Rent Guide’ where we will pass on the weblink for the tenants to have a read. This changes year by year and so we will ensure they read the most recent guide.

12. Move In

Once the tenants and package have been chosen, agreements signed, move in happens!

Tenants are able to contact us via phone, email or business WhatsApp should they have any questions or property related issues.

For a free valuation click here or call us for more information.